PRODUCT CARE

Return to Engineered Stone Countertops


Temperature Control –
Quartz is highly heat resistant and is both durable and hard-wearing. But even engineered stone surfaces need protection from very high temperatures. We suggest placing a pad or trivet between countertop and hot object for this reason. We also recommend a hot pad or trivet be placed on the surface under cooking units such as electric frying pans, crock pots, or roaster ovens. 

Remove even Stubborn Spills and Stains Easily – Spills and stains can usually be cleaned up effortlessly with soap and water.  More stubborn stains may require a putty knife or non scratch pad -leaving surfaces ready to be polished to their former brilliance. Engineered stone can be permanently damaged if exposed to strong chemicals and solvents that can damage its physical properties. Never clean your engineered stone surface with products that contain Trichlorethane or Methylene chloride, such as paint removers or strippers.
Avoid the use of highly aggressive cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or powders may leave a residue and should be rinsed off thoroughly. Should your surface accidentally be exposed to any of these damaging products, rinse immediately with clean water to neutralize the effect.
What not to use – Quartz surfaces, just like other surfaces, can be damaged by strong chemicals and solvents. Don’t be tempted to use abrasive agents, such as oven or dishwasher cleaners on your surfaces. If they do come into contact with a non-recommended product, rinse thoroughly in clean water. If needed, apply a non-abrasive household cleaners (a non-abrasive cleaner will not dull the surface shine) and rinse to remove residue. To remove adhered material such as food, gum, nail polish or even dried paint, first scrape away excess material with a plastic putty knife and then use a damp cloth to remove any marks or residual dirt. For extra-stubborn stains, a no-scratch Scotch-Brite pad is recommended along with the non-abrasive cleaner.

BUSINESS HOURS

Monday

7:00 a.m. – 4:30 p.m.

Tuesday

7:00 a.m. – 4:30 p.m.

Wednesday   

7:00 a.m. – 4:30 p.m.

Thursday

7:00 a.m. – 7:00 p.m.

Friday

7:00 a.m. – 3:30 p.m.

Saturday

9:00 a.m. – 12:00 p.m.

Evenings by appointment